Information
We understand that clarity in payment processes is crucial for a seamless booking experience. Here's everything you need to know about payments at Crafting on a Convent Farm, ensuring simple, healthy fun for your family near Florence.
Frequently asked questions
What payment methods do you accept for bookings?
We gladly accept payments via Paypal, bank transfer, and credit card to make your booking process as convenient as possible.
Do you require a deposit to secure a booking?
To confirm your reservation and ensure availability, the activity must be paid in full at the time of booking.
What is your cancellation policy regarding payments and refunds?
We offer a full refund for cancellations made at least 24 hours before the scheduled activity. Please contact us to arrange your refund.
Are there any additional fees or charges customers should be aware of when booking?
Rest assured, the price you see is the price you pay! There are no hidden or additional fees associated with your booking at Crafting on a Convent Farm.
Can I change my booking after payment?
Yes, changes to your booking are possible depending on availability. Please contact us as soon as possible, and we will do our best to accommodate your request. Additional charges may apply.
What happens if Crafting on a Convent Farm cancels the activity?
In the unlikely event that we need to cancel an activity, you will be entitled to a full refund or the option to reschedule at no additional cost.
How secure is your online payment system?
We use secure, encrypted payment gateways to ensure your financial information is protected during online transactions.
Is there a discount for booking multiple activities?
Discounts for multiple bookings may be available. Please inquire when booking your activities to see if you qualify for a special rate.
Special offer
Book your crafting adventure today and enjoy a slice of Heaven at Crafting on a Convent Farm! Contact us for information on group discounts and seasonal promotions.